Before, during, after class.

Open the instructor portal at /instructoron your phone. You’ll see today’s classes in a list, newest first.

Tap any class to see the roster: who’s booked, who’s on the waitlist, whether anyone is new (first time taking your class), and any notes the member added at booking (e.g. “back injury, modifications please”).

Tap a name on the roster to mark attended. Three taps and your whole class is checked in. The names that don’t get tapped stay marked as no-shows.

• Late arrivalsshow up automatically when they scan their QR at the door. You don’t need to do anything — they’ll appear in your roster as “late” with a timestamp.
• Walk-ins(members who didn’t book ahead) show up if they check in at the front desk. Tap to confirm them into your roster.
• Drop-ins(non-members paying for the class) are handled by the front desk. They’ll appear in your roster with a small “drop-in” tag.

1. 1
   Open your class

   Long-press the class card in your portal.
2. 2
   Request a sub

   Tap “Need a sub.” Cinch sends a push notification to every other instructor on your team who teaches this class type. First one to accept gets it.
3. 3
   If no one accepts

   Your GM sees the open-sub in their exception queue. They can assign someone manually, or cancel the class. Members get notified either way.

Right after class, while you’re still at the studio, leave a 1–2 sentence note on the class. It goes to members who attended (and only those members).

Examples that work:

• “Great work today — that core series we did is on YouTube if you want to revisit at home.”
• “Thanks for showing up. Tomorrow’s class will be longer holds — bring your strap if you’ve got one.”
• “Welcome to the new folks today. If you have questions after, just tap to chat in the app and I’ll see it.”