Cinch is software that lets you run your business. You pay us $249/mo flat (or, for the first 10 customers only, $99/mo for your first 12 months on the Founding deal). Public/muni golf courses can use a $0/mo pass-through track instead, where the golfer pays a $1.50 booking fee. Multi-location and high-volume operators are custom. We host your tenant, you own your data, you own your member relationships. Either side can cancel any time.

By signing up for a Cinch tenant, you (the “Customer”) agree to these terms with GullStack LLC, the operator of Cinch (the “Service”). If you sign up on behalf of a business, you confirm you have authority to bind that business to these terms.

You’ll pick a plan at signup:

• Cinch Standard. $249/mo flat, billed monthly. Every feature included. No transaction fees beyond standard Stripe processing rates (which Stripe charges, not us).
• Founding 10. $99/mo for the first 12 months, then automatically rolls to $249/mo Standard. Available to the first 10 paying customers; offer closes when filled. Same Standard product.
• Public Golf pass-through. $0/mo to the course; a $1.50 online booking fee is shown to the golfer at checkout and routed to Cinch. Available only to public + muni golf courses.
• Enterprise. Negotiated rate per signed order form for multi-location and high-volume operators.

You can switch plans at any time. Pricing changes take effect on the next billing cycle. We’ll give you at least 30 days notice before changing the published rate; you can cancel if you don’t agree.

Member data, booking history, payment records, and any content you create in Cinch are your data. We’re a Data Processor; you’re the Data Controller. You can export everything via the admin or the API at any time.

We don’t solicit your members for our other tenants. We don’t cross-promote a competing club to your customers. We don’t run a marketplace that charges your members fees to book with you.

Cancel any time from the admin dashboard or by emailing bryce@gullstack.com. On cancellation we’ll export your data, deliver it to you within 7 days, and delete our copy within 30 days. No cancellation fee, no exit penalty. The Standard monthly fee is non-refundable for the current month.

We aim for high uptime but don’t offer an SLA on the Standard or Founding 10 plans. Enterprise customers get a written SLA in their order form. We host on Vercel + Neon; their infrastructure availability is the practical floor for ours.

You connect your own Stripe account at signup. Stripe’s Connected Account Agreement governs the relationship between you and Stripe. On Cinch Standard we take zero per transaction; you pay Stripe’s standard processing rates (2.9% + 30¢) on each charge, and payouts route directly to your bank. On the Public Golf pass-through, Cinch automatically settles the $1.50/booking convenience fee via Stripe’s `application_fee_amount` field at the source.

Don’t use Cinch to run an illegal business, scam your members, send spam, or violate Stripe’s Acceptable Use Policy. We reserve the right to suspend tenants that violate these rules with reasonable notice. Adult content, illegal gambling, and similar verticals are out of scope; ask us first if you’re uncertain.

Cinch is provided “as is.” To the maximum extent permitted by law, GullStack LLC’s aggregate liability under these terms is limited to the fees you paid us in the 12 months preceding the claim. We’re not liable for consequential, incidental, or punitive damages. If you’re an Enterprise customer with a signed order form, that order form’s liability terms control instead.

These terms are governed by the laws of the State of Utah. Disputes go to a court in Salt Lake County, Utah, unless both parties agree otherwise in writing.

We’ll post material updates to these terms at least 30 days before they take effect, both on this page and via email to your tenant’s owner address. Continued use after the effective date is acceptance.

Questions: book a call or email bryce@gullstack.com.