Founding 10 · First 10 customers lock in $99/mo for 12 months.
Cinch
Cinch for climbing gyms

Climbing Gym SoftwareThe climbing-gym app your members will actually open.

Day passes, waivers, family memberships, push notifications for the route-of-the-day. Built for gyms ready to leave Rock Gym Pro behind.

  • $249/mo flat — every feature. ~Same as Rock Gym Pro, way more capability.
  • Free migration from RGP — schedule, waivers, members in a day
  • E-waivers + day passes built in
Try it

Members book the wall.
Without paper waivers.

Click a prompt. The concierge runs the same preview-then-confirm flow your members will see in the real app.

Climbing Concierge
Try it · scripted demo
Reservations, day passes, family memberships, AI booking. What do you need?
In the real product, members type freely — this demo plays canned prompts so you can see the flow.
What we hear

The complaints we keep getting.
And what we do about them.

"Rock Gym Pro feels like 2009. Our members never installed the app — they just use the web version on their phone."
Cinch installs as a real app to the home screen via PWA. Looks native. No App Store. Your gym's icon on their phone.
"E-waivers are a separate vendor. So is class signup. So is the day-pass kiosk. Four logins to do one shift."
All four in Cinch. One login. One product. Front desk staff are productive their first shift.
"Kids' Climbing Hour is our best program but the family-membership accounting is a nightmare in RGP."
Family memberships with per-child profiles, age-gated programs, and one shared billing relationship. Sibling discounts modeled in.
"We can never tell members about the new route setting unless we DM them on Instagram."
Push notifications go to the installed app. Announce a route reset, a new comp, an early closure. Members get it instantly.
Built in, not bolted on

Features your operators care about.

The things we shipped specifically because climbing gyms told us they were missing.

Route-of-the-day push

Tag a newly-set boulder problem or sport route in the admin. Push goes out to subscribed members in seconds. Community love at near-zero cost.

Digital waivers

Members sign once on signup. Stored per-member, attached to every check-in. New visitor? They sign on their phone before walking in. Audit-ready.

Family memberships

Parent invites kids (with DOB for age-gating Kids' Climbing Hour). Sibling discounts. Everyone gets their own QR.

Rotating QR + day pass entry

Members scan their rolling QR. Day-pass visitors get a one-time QR via SMS. The front-desk-paper-roster era ends.

AI concierge

"Is your lead wall open today?" "What time does Kids' Hour start?" The chat reads your hours and schedule and answers from real data.

Comp + event signups

Run an in-house comp with brackets, categories, and check-in. No more Google Forms + Excel. Built into the same calendar your members already use.

Side-by-side

Rock Gym Pro is the incumbent. That's the only thing it has going for it.

Apples-to-apples on starting price + what you actually get for it.

VendorStarts atWhat you hear
Cinch$249/mo flatEvery feature included — AI concierge, family memberships, a real member app, dynamic pricing, white-label. One number. Founding 10 customers lock $99/mo for 12 months.
Rock Gym Pro (RGP)$99/moDesktop-era software with a web shell. No real member app. No push. No AI. Owners are looking to leave.
Crelo$79/moDay-pass focused, weaker on memberships and family.
Mindbody$129/moGeneric fitness — no climbing-specific features (routes, comps, waiver flow).
Pricing

Same pricing.
Whatever you operate.

Month-to-month. Free white-glove migration. Cancel anytime.

Recommended
One flat price · everything in
Cinch Standard
$249/month
Zero transaction fees · no add-ons

One bill, one number, no math. Every feature included for the whole club — AI concierge, mobile-first member app, dynamic pricing, white-label, family memberships. Cancel anytime.

  • Every feature, no upsells, no tiers
  • Unlimited members + amenities
  • AI concierge, dynamic pricing, white-label
  • Native iOS + Android member app
  • Stripe Connect to your own bank
  • Free white-glove migration
  • Standard Stripe rates (2.9% + 30¢)
Best fit: Almost every single-location operator
Get started — $249/mo
Multi-location · high volume
Enterprise
Custom
Negotiated

Multi-location, country clubs, franchises, high-volume golf courses. Per-location pricing, dedicated CSM, SLA, custom integrations, and we'll even build your website.

  • Everything in Standard
  • Multi-location support
  • Volume-discounted per-location pricing
  • Dedicated customer success manager
  • SLA + uptime guarantee
  • Custom integrations + API access
  • We'll even build your website
Best fit: Country clubs, multi-location, $100k+/mo in bookings
Talk to sales
Ready when you are

A climbing-gym app worth installing — $249/mo flat.

Free 60-day trial. Free migration from whatever you're on now. Cancel anytime.