Cinch for climbing gyms

Climbing Gym SoftwareThe climbing-gym app your members will actually open.

Day passes, waivers, family memberships, push notifications for the route-of-the-day. Built for gyms ready to leave Rock Gym Pro behind.

  • $0/mo + just 0.5%* per booking — or $199/mo flat. Cheaper than Rock Gym Pro.
  • Free migration from RGP — schedule, waivers, members in a day
  • E-waivers + day passes built in
Try it

Members book the wall.
Without paper waivers.

Click a prompt. The concierge runs the same preview-then-confirm flow your members will see in the real app.

Climbing Concierge
Try it · scripted demo
Reservations, day passes, family memberships, AI booking. What do you need?
In the real product, members type freely — this demo plays canned prompts so you can see the flow.
What we hear

The complaints we keep getting.
And what we do about them.

"Rock Gym Pro feels like 2009. Our members never installed the app — they just use the web version on their phone."
Cinch installs as a real app to the home screen via PWA. Looks native. No App Store. Your gym's icon on their phone.
"E-waivers are a separate vendor. So is class signup. So is the day-pass kiosk. Four logins to do one shift."
All four in Cinch. One login. One product. Front desk staff are productive their first shift.
"Kids' Climbing Hour is our best program but the family-membership accounting is a nightmare in RGP."
Family memberships with per-child profiles, age-gated programs, and one shared billing relationship. Sibling discounts modeled in.
"We can never tell members about the new route setting unless we DM them on Instagram."
Push notifications go to the installed app. Announce a route reset, a new comp, an early closure. Members get it instantly.
Built in, not bolted on

Features your operators care about.

The things we shipped specifically because climbing gyms told us they were missing.

Route-of-the-day push

Tag a newly-set boulder problem or sport route in the admin. Push goes out to subscribed members in seconds. Community love at near-zero cost.

Digital waivers

Members sign once on signup. Stored per-member, attached to every check-in. New visitor? They sign on their phone before walking in. Audit-ready.

Family memberships

Parent invites kids (with DOB for age-gating Kids' Climbing Hour). Sibling discounts. Everyone gets their own QR.

Rotating QR + day pass entry

Members scan their rolling QR. Day-pass visitors get a one-time QR via SMS. The front-desk-paper-roster era ends.

AI concierge

"Is your lead wall open today?" "What time does Kids' Hour start?" The chat reads your hours and schedule and answers from real data.

Comp + event signups

Run an in-house comp with brackets, categories, and check-in. No more Google Forms + Excel. Built into the same calendar your members already use.

Side-by-side

Rock Gym Pro is the incumbent. That's the only thing it has going for it.

Apples-to-apples on starting price + what you actually get for it.

VendorStarts atWhat you hear
Cinch$0/mo + 0.5%AI concierge, family memberships, modern app — pay-as-you-go or $199/mo flat. Either way, way under the incumbents.
Rock Gym Pro (RGP)$99/moDesktop-era software with a web shell. No real member app. No push. No AI. Owners are looking to leave.
Crelo$79/moDay-pass focused, weaker on memberships and family.
Mindbody$129/moGeneric fitness — no climbing-specific features (routes, comps, waiver flow).
Pricing

Same pricing.
Whatever you operate.

Month-to-month. Free white-glove migration. Cancel anytime.

Recommended
We win when you win
Pay-as-you-go
$0/month
+ just 0.5% on bookings

Connect your own Stripe account. Cinch takes a 0.5% application fee on each transaction — that's it. No monthly cost, no transaction minimums, no surprise add-ons.

  • All product features (no tiers, no upsells)
  • Unlimited members + amenities
  • Stripe Connect to your own bank
  • AI concierge, dynamic pricing, white-label
  • Free white-glove migration
  • 0.5% application fee per transaction
Best fit: Operators doing $10k+/mo in bookings
Get started
Predictable monthly bill
All-Inclusive
$199/month
Zero transaction fees

One flat monthly fee. We process payments through our Stripe account and settle to you on a regular schedule. No surprise charges when you have a big month.

  • All product features included
  • Unlimited members
  • Single location
  • Standard Stripe rates (2.9% + 30¢)
  • AI concierge, dynamic pricing, white-label
  • Free white-glove migration
Best fit: Small studios + single-location operators
Get started
For multi-location + high volume
Enterprise
Custom
Negotiated rate

Multi-location, country clubs, franchises, high-volume golf courses. Custom application fee (down to 0.25%), dedicated CSM, SLA, white-glove migration, custom integrations.

  • Everything in Pay-as-you-go
  • Multi-location support
  • Custom-negotiated application fee
  • Dedicated customer success manager
  • SLA + uptime guarantee
  • Custom integrations + API access
  • We'll even build your website
Best fit: Country clubs, multi-location, $100k+/mo in bookings
Talk to sales
Ready when you are

A climbing-gym app worth installing — $0/mo + 0.5%.

Free 60-day trial. Free migration from whatever you're on now. Cancel anytime.